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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of OLAISI Alfonso

OLAISI Alfonso

June 6, 2025

5  out of  5
rating by OLAISI Alfonso
"Excelente trato a los clientes"
We responded:
"Thank you so much for the 5 star Google review!! Sausam was very happy she could help you with your auto and home insurance as well as saving you money. We appreciate you!"
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Yamilka Sosa

June 5, 2025

5  out of  5
rating by Yamilka Sosa
"Excelente trato al cliente los recomiendo son los mejores ❤️"
We responded:
"Tamika thank you so much for the 5 star review. Sausam and Rosy work very hard to help all of our Spanish speaking policyholders. We appreciate you!"
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Hope Summers

June 4, 2025

5  out of  5
rating by Hope Summers
"I’ve worked with Chris Bauer State Farm for years now and I have really enjoyed my experience! They are incredibly helpful and efficient. I really like their new location on Frankfort Avenue. Would recommend!"
We responded:
"Thank you much for the 5 star review!! We were glad we could help you with your auto insurance and thank you for enjoying our new location on Frankfort Avenue "
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Guillermo Pulido

June 4, 2025

5  out of  5
rating by Guillermo Pulido
"Jansen was really helpful and professional."
We responded:
"Guillermo thank you for the 5 star review. Jansen was very happy to help you with your auto and home insurance. She really works hard to take care of people. "
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Tyresha Brown

June 4, 2025

5  out of  5
rating by Tyresha Brown
"Highly recommend State Farm! I spoke with an agent named Derek he was very friendly and helpful. I couldn’t thank him enough for making sure he got me the best insurance coverage that was very affordable. Thank you all your the best!"
We responded:
"Thank you so much for the 5 star review! Derek works hard to help people get the right insurance. We are glad he could help you with your auto and renters insurance. We appreciate you. "
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Vonda Woodmore

May 30, 2025

5  out of  5
rating by Vonda Woodmore
"Thank you Chris and Derek! The package you put together for us, saved us a considerable amount of money."
We responded:
"Mrs Woodmore, thank you so much for the review. Derek was happy to help you with your auto, home, umbrella and personal article policies. He loves to help people!"
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Leslie Beasley

May 29, 2025

5  out of  5
rating by Leslie Beasley
"Ray is always super helpful, and the new office on Frankfort Ave is awesome!"
We responded:
"Thank you so much Leslie. We are so happy Ray could help you with your insurance needs. We too are very pleased with our new location on Frankfort Avenue."
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rosy _479

May 28, 2025

5  out of  5
rating by rosy _479
"El servicio en la oficina de Chris Bauer es excelente. Las trabajadoras que hablan español an sido muy buenas y me han ayudado mucho encontrando un precio bueno para el seguro de auto. Estoy emocionada para la oficina nueva, se parece estar en una zona tranquila."
We responded:
"Rosy thank you so much for your 5 star review!! We appreciate your comments on location of the new office and we are very happy Sausam could help you with your insurance needs in Spanish. "
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Paige Nalley

May 28, 2025

5  out of  5
rating by Paige Nalley
"So happy the office is moving to Frankfort Ave! So much more convenient! Ray and Chris are the best!"
We responded:
"Thank you so much for the five star review!! We are happy Ray could help you with your insurance needs and we are pleased with our new location as well."
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Ivy Steward

May 19, 2025

5  out of  5
rating by Ivy Steward
"I’ve dealt with an agent by the name of Derek Woodmore. He was so polite and helpful. I called to get a quote and had a reasonable policy within a couple hours. Thanks so much. I would recommend this agent to friends and family."
We responded:
"Ivy we really appreciate your comments and 5 star review. Derek was very happy to help you with your auto insurance and looks forward to working with you more. "
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Carolyn Best

April 25, 2025

5  out of  5
rating by Carolyn Best
"If you need insurance, these are the folks to chat with! Derek and Travis are the "go to guys",they know it all. I highly recommend"
We responded:
"Thank you so much for the 5 star review. Derek/Travis works hard to make sure everyone clearly understands their auto and home insurance."
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Star Ali

April 18, 2025

5  out of  5
rating by Star Ali
"I tried with many auto insurance, this is the best quote I received I just saved $52 a month."
We responded:
"We are very happy we could give you great auto insurance and save you money at the same time! We appreciate you and your 5 star review."
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Josué Noguera

April 9, 2025

5  out of  5
rating by Josué Noguera
"Great customer service,Sausam is super kind.I really recommend Chris Bauer office."
We responded:
"Josue’ thank you so much for the 5 star review!! Sausam is pork’s hard to get everyone set up with the best auto insurance. She works very hard to be kind to all."
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Margaret Ugarte

April 9, 2025

5  out of  5
rating by Margaret Ugarte
"One of the best experiences I’ve ever had. Derek Woodmore my Account Mgr. is a delightful young man who is professional, respectful, so very helpful, and knowledgeable!! He is an asset to this company. With his help I’m saving over $1000/yr in insurance. So easy to switch my insurance, wish I had done it sooner. Thanks Derek!!!"
We responded:
"We are so happy we could help you get the right insurance coverage for your auto and home as well as save you much money. Derek works hard to help, educate and treat everyone like family. Thank you so much for the five star review."
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Quan Campbell

March 26, 2025

5  out of  5
rating by Quan Campbell
"Great customer service, Chris was very helpful and found ways to help out my situation and made my experience getting insurance so much easier than other companies very thankful"
We responded:
"Quan thank you so much for the 5 star review!! Ray was very happy to help you with your auto and health supplement to protect you and your family. He strives to give 5 star service."
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Yanisbel

March 9, 2025

5  out of  5
rating by Yanisbel
"I’m so happy this office has a Spanish speaker agent! My huge thanks to Sausan, she helped me with car insurance, she explained everything in such a clear way that I did not have any questions at the end. Thank you!"
We responded:
"Yanisbel, thank you so much for the 5 Star review!! Sausam loves to help all but especially Spanish speakers. We are glad she could help you with your auto insurance and took all the time necessary to explain all coverages and benefits of the policy."
Profile photo of Roelmis Jimenez mora

Roelmis Jimenez mora

March 7, 2025

5  out of  5
rating by Roelmis Jimenez mora
"Sausam y Roselyn me ayudar mucho. Buena atención!"
We responded:
"Rosy and Sausam work hard to help everyone. We are happy they could help you with your auto insurance. We appreciate you"
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diego pesantez

March 6, 2025

5  out of  5
rating by diego pesantez
"Exelentes profesionales"
We responded:
"Thank you so much for the five star review and comment. We take great pride in helping others and happy we could help you with your auto insurance."
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nicole boone

February 26, 2025

5  out of  5
rating by nicole boone
"Today and yesterday I had the pleasure of dealing with Derek he was awesome saved me money and helped me around all the loops of dealing with auto insurance love dealing with such nice people!"
We responded:
"Thank you so much for the kind comments. We are so happy Derek could help you with your auto insurance. We take great pride in our customer service and we appreciate you!"
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Jaquita Evans

February 25, 2025

5  out of  5
rating by Jaquita Evans
"I like Derek from State farm! That's my Jake!! He has a beautiful personality and helped us with our auto and renters insurance! Thank you all!"
We responded:
"Thank you so much for the 5 star review. We appreciate you Jaquita and we are so glad Derek could help you with your auto and renters insurance. "
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Claudia Padron Lopez

February 20, 2025

5  out of  5
rating by Claudia Padron Lopez
"Si busca contratar un seguro de casa o de auto, en este oficina y con este equipo de trabajo encontrarás una excelente experiencia . Seguramente el servicio que ellos ofrecen es lo que estás buscando ya que te explican todo el proceso y lo beneficios que traen consigo elegir esta excelente aseguradora . Los súper recomiendo, salí con todas mis dudas y necesidades resueltas ."
We responded:
"Claudia thank you so much for the 5 star review!! We are happy that you trust us with your home and auto insurance. We work very hard to make sure each person understands their policies. We appreciate you! "
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Stephanie Weatherholt

January 28, 2025

5  out of  5
rating by Stephanie Weatherholt
"Got back to me quick with quotes and questions I had about policies! I would definitely recommend to friends!"
We responded:
"Thank you so much for the 5 star review! Jansen loved working with you on your auto, home and umbrella policies. There is never a bad question, we are here to help! "
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Nivia Griffin

January 27, 2025

5  out of  5
rating by Nivia Griffin
"Chris was recommended to me through a friend and I’m so glad because she steered us right! Appreciate all the work Chris put into making sure we had the right policy to suit our family best. I had about a billion questions and Chris took the time to answer each one for me while navigating through my at times, eccentric personality!"
We responded:
"Nivia, thank you so for your 5 star review. We are so happy we could help you with your home, cars, and atv insurance. We are here to help and you always make us smile. "
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A Google User

January 25, 2025

5  out of  5
rating by A Google User
"I want to recognize this office for the amazing and hard work the agents are doing, especially Sausam. She helped my Spanish speaking father with his car insurance he was over the moon with the service he was given. It's very nice to know that there is someone who is able to help him who also speaks the same language, so now I don't have to call for him anymore. Thank you Sausam for making my life easier!"
We responded:
"Kenia this review means so much to us!! Sausam works so hard to help everyone especially our Spanish speaking customers. Your kind words validate everything we try to do daily. We are so happy we could help your father with his car insurance."
Profile photo of Rolando Segurola

Rolando Segurola

January 23, 2025

5  out of  5
rating by Rolando Segurola
"Excelente servicio y comunicación por parte de Sausam, recomiendo esta oficina y el agente Chris Bauer."
We responded:
"Sausam takes great care of all her policyholders and prospects. We appreciate your 5 star review, your kindness is noticed."